WARRANTY

The highest possible quality of all our products is one of our most important concerns. All of our products are tested several times during production. Should you still have problems with a Tubolito, please click and fill out the form below. We will try to find a satisfactory solution.

Submit a Warranty Claim

Tubolito (hereinafter “our, we us”) warrants to the original retail purchaser ("you") that the Tubolito product for which you received this warranty is free from defects in material and workmanship for (1) one year.


This warranty is not transferable to a subsequent purchaser. Our sole obligation under this warranty is to either, at its discretion: (1) repair the claimed defect at no charge, (2) exchange the product with a product that is new or which is at least functionally equivalent to the original product, or (3) a credit amount, determined by us towards the purchase of a new product. We must be notified in writing of any claim under this warranty within 60 days of any claimed lack of conformity of the product. Repaired or replaced products are covered only for the remainder of the original warranty (from original date of purchase).


The duration of any implied warranty or condition, of merchantability, fitness for a particular purpose, or otherwise, on this product shall be limited to the duration of the express warranty set forth above. In no event shall we be liable for any loss, inconvenience or damage, whether direct, incidental, consequential or otherwise, resulting from breach of any express or implied warranty or condition, of merchantability, fitness for a particular purpose, or otherwise with respect to this product, except as set forth herein. Some states or countries do not allow limitations on how long an implied warranty lasts and some do not allow exclusions or limitations of incidental or consequential damages, as well as other limitations, so the limitations or exclusions in this warranty may not apply to you.


This warranty gives you specific legal rights, and you may also have other rights, which may vary, from location to location. This warranty will be interpreted pursuant to the laws of the USA. The original English language version/meaning of this warranty controls over all translations and we are not responsible for any errors in translation of this warranty or any product instructions.


No company or person (including our employees or agents) are authorized to modify, enlarge or extend this warranty in any way or to make any other warranties, express or implied. This warranty is not intended to confer any additional legal, jurisdictional or warranty rights to you other that those set forth herein or required by law. If any portion of this warranty is held to be invalid or unenforceable for any reason, such finding will not invalidate any other provision.


This warranty does not cover the following:


Products that have been modified, neglected or poorly maintained, used for commercial purposes, misused or abused or involved in accidents. It is your responsibility to regularly examine the product to determine the need for normal service or replacement.


Damage occurring during shipment of the products (such claims must be presented directly to the shipper).


Products sold or distributed by us that are covered by another warranty; this warranty does not extend, modify or replace any other warranty.


Products that are purchased used, in not-new condition, or without original packaging.


Damage to products resulting from improper assembly or repair (or the techniques used), the use or installation of parts or accessories not compatible with the original intended use of the product, or the failure to follow the product warnings, installation and usage instructions.


The labor costs required to remove and/or re-fit and re-adjust the item covered by this warranty or any product that it is attached to.


Any costs associated with returning or shipping warranted or non warranted products.


Normal wear to the product. Components may have symptoms of wear in less than their warranted time frame depending on amount of use, type of use and other conditions. This includes products that have reached the end of their normal life expectancy before the warranted time frame expires.


Commercial claims made by any merchant, retailer, commercial seller or reseller (not on behalf of an individual consumer).


Any products for which the warranty claimant does not follow the warranty procedures outlined in this warranty.